Gails Article Follows:
As a professional speaker and life coach,
I often get question after question with regard to communication
and how to do it effectively. Do you find yourself often
frustrated because you “say” one thing but people “hear” something else?
Do you waste a lot of time explaining the same information over
and over again? Does there seem to be a “disconnect” between
you and your co-workers, employees, managers, family members
or friends? If so, then you have a failure to communicate.
Here are common ways people don’t communicate effectively:
1. Sending memos and emails that are way too short and filled with errors,
making the message unclear to the recipient.
2. Assuming the listener already knows the context of a conversation and
failing to fill in pertinent information.
3. Giving confusing messages, such as saying, “If you could get this to me
at your earliest convenience, that would be great,” when you really mean,
“I want this by noon.”
4. Incorrectly assuming the listener understood what was just said.
Have you found yourself making these communication mistakes?
If so, be our guest on theTop 1% Club where we’ve posted
50 Ways To Fix Communication Mistakes: Essential Keys To Improve How You Communicate With Others.
You May Join Here,
We’ve listed a few tips below:
1. Before sending that memo or email, re-read it – at least twice. You may
find it helpful to read it out loud. Fix any errors you find. As you review
what you wrote, ask yourself, “Will this be clear to the recipient?” If the
answer is no, then make revisions to convey the information clearly.
Always review what you wrote before firing it off.
2. When you approach someone with instructions or other relevant information,
don’t assume they know the context of what you’re talking about. For example,
the following question is very ambiguous: “You know that thing we were
talking about the other day?” The other person may think you’re referring
to one thing when you’re actually talking about something entirely different.
Always provide context and be very specific, as in the following example:
“You know how we were talking about marketing with social media at
the status meeting on Tuesday morning?”
3. When asking someone to do something for you, be very specific. State
exactly what deliverables you want and by when you expect them.
4. Don’t assume your listener “got” what you said. Always ask,
in a nonthreatening manner, if they understood. If they tell you they
didn’t quite get everything, or if you see confusion in their eyes,
then repeat or rephrase what you just said. Don’t leave until you’re
certain they got it.
Written By:
Gail Kasper
www.http://top1percentclub.com
www.http://gailkasper.com
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